Product Information
What materials are LumoRest bean bags made of?
LumoRest bean bags are made with premium Lycra fabric, known for its stretch, durability, and softness. This fabric adapts perfectly to your body for maximum comfort. The bean bags are filled with eco-friendly, high-quality beads to ensure long-lasting support and a luxurious lounging experience.
What sizes of bean bags are available?
LumoRest bean bags are available in various sizes to suit everyone, from kids to adults. Check the product page for size specifications.
Are the bean bags refillable?
Yes, our bean bags are refillable. You can purchase additional eco-friendly beads by sending us support@lumorest.fi.
Are the bean bags safe for children and pets?
Yes! LumoRest bean bags are designed with safety in mind. They are durable, soft, and made with non-toxic, eco-friendly materials.
Can I use the bean bag outdoors?
Our LumoRest bean bags are primarily designed for indoor use. However, we will start offering outdoor-friendly models during the summer, perfect for patios, gardens, and other outdoor spaces. Stay tuned!
Does the bean bag lose its shape over time?
Well, our high-quality filling and durable construction ensure that the bean bag maintains its shape even after prolonged use.
What makes LumoRest different from other bean bags?
LumoRest combines ergonomic design, eco-friendly materials, and unmatched cloud-like comfort to create a product that stands out in both quality and style
Ordering & payments
What payment methods do you accept?
Can I cancel or modify my order after placing it?
Yes, you can cancel or modify your order within 24 hours of placing it. Contact our support team via immediately for assistance.
Do you offer discounts for bulk orders?
Yes, we offer special pricing for bulk purchases. Please reach out to us at support@lumorest.fi for more details.
Shipping and delivery
When will my order ship?
Orders within the Uusimaa region are delivered in 2–5 days, while locations outside Uusimaa take approximately 7 days. You'll receive an email notification with tracking information as soon as your package is ready to ship.
We are also committed to delivering on weekends.
How much does shipping cost?
Shipping is free within Uusimaa Finland. For orders outside Finland, a standard shipping fee of €20 applies.
Can I track my order?
Yes, once your order is shipped, we will send you a tracking link via email to monitor your package's progress.
Do you deliver on weekends?
Yes, we are committed to delivering orders on weekends to ensure you receive your LumoRest products as quickly as possible.
Do you ship internationally?
Currently, we only ship within Finland, but we are working on expanding to other regions. Stay tuned for updates!
Care & Maintenance
How do I clean my bean bag?
Most LumoRest bean bags come with a removable and washable cover. Simply unzip, pack the beads into the inner bead bag attached inside the cover, remove the cover, and machine wash it on a gentle cycle.
What should I do if the filling flattens over time?
If the filling compresses with extended use, you can refill the bean bag with our eco-friendly bead refills by sending us support@lumorest.fi.
Returns & Warranty
What if my product arrives damaged?
If your product arrives damaged, please email us at support@lumorest.fi with photos of the issue, and we’ll arrange a replacement or refund at no cost.
What is your return and warranty policy?
We offer a 1-year warranty on all LumoRest bean bags, covering manufacturing defects, stitching, and zipper quality. If you're not completely satisfied, you can return the product within 30 days of purchase for a full refund or exchange.
For more details, please visit our Refund Policy .
How do I start a return or warranty claim?
To initiate a return or warranty claim, email us at support@lumorest.fi with your order details and a description of the issue. Our team will assist you.
How long is the warranty on LumoRest bean bags?
All LumoRest products come with a 1-year warranty covering manufacturing defects, stitching, and zipper quality.
General Questions
Why should I choose LumoRest over other brands?
LumoRest bean bags combine ergonomic design, eco-friendly materials, and premium comfort to provide the ultimate relaxation experience. Our commitment to sustainability and quality sets us apart.
What are the benefits of Lycra fabric in your bean bags?
Lycra fabric is stretchy, durable, and soft, allowing the bean bag to conform to your body shape while retaining its structure over time.